Lavah Parfum (“we,” “our,” “us”) values the privacy and security of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, social media platforms, WhatsApp, email, or make a purchase from us.

1. Information We Collect

We may collect the following personal information:

  • Name, phone number, email address, delivery address
  • Order history and payment details (we do not store credit card or banking information)
  • Social media contact details (Instagram, TikTok, Snapchat, WhatsApp) when you contact us

We may also collect non-personal information such as device type, browsing activity, and cookies to improve user experience.

2. How We Use Your Information

We use your personal data to:

  • Process and confirm your orders
  • Provide customer support and respond to inquiries
  • Improve our products, services, and website
  • Send updates, promotional content, or discount offers (only if you opt-in)

3. Sharing of Information

We do not sell or share your personal information with third parties, except:

  • Delivery service providers to process your shipments
  • Legal authorities if required by law